Chegg introduced our 24 summer interns last month and now we’d like to use the next few posts to showcase who these interns are and why they are excited to be here at Chegg.
In this post you’ll meet our three MBA interns: Supply Chain Intern, Matthew Bruemmer, and interns on our Marketing Services/Business Development team, Andrew Dolan and Annie Hsu
Andrew: I’m an MBA student at the Stern School of Business at NYU specializing in Strategy, Finance and Entertainment Media and Technology.
Annie: I’m currently at the Haas School of Business at UC Berkeley, doing my MBA and I just finished my first year. My focus there is Marketing, Entrepreneurship, and Tech.
Matt: I’m a first year MBA student at the Wisconsin School of Business at University of Wisconsin-Madison, and my concentration is in Supply Chain.
How were you introduced to Chegg?
Matt: I saw the brand around a lot. I met Chegg’s VP Analytics, Ben Van Roo, who is an alum of my MBA program. At UW on Fridays we have a program called Applied Learning where the school invites people who are working to talk about their experience. Sometimes this includes some field trips or the people come to us. In this case, Ben showed up via Skype and gave a lecture on what he was doing prior to Chegg and then the challenges he has at Chegg. He is a really sharp guy and his story resonated with me so I followed up with him about opportunities in the field, which led to the specific projects here.
Annie: I first heard of Chegg while I was hunting for textbooks prior to my MBA through friends. This wasn’t even an option when I did my undergrad. Using Chegg has saved me a lot of money. Given my entrepreneurial focus, I talked with a lot of my professors about various companies and some mentioned Chegg. Chegg was also featured as a case study in Harvard Business Review about how it evolved from being all about textbooks into an academic hub, and I thought it was such as interesting business and company to learn from.
Why did you choose Chegg for your internship?
Andrew: Generally I’m interested in the way technology disrupts traditional businesses so I was looking for an opportunity that would allow me to be involved in business development at a company that is doing that. This is one of the places that is doing that – and has a real intern program too! It seemed like a good opportunity to do some real work at an interesting company.
Matt: Chegg was refreshing because many MBA opportunities in our field are at larger companies and often times you sign up not really knowing the work you’ll be doing. By talking with Ben so much, I had a concrete idea of what I’d be doing here. I also flew out here, met with folks in person and was really impressed with the people. I knew I would be learning a lot coming here.
What is the main thing you want to get out of your internship?
Matt: Working with the Analytics and Supply Chain team, I know that some of these people have a deep understanding of statistics and machine learning and those are skills I’d like to learn more about
Annie: I want to understand what it feels like to work for a company that is still young but has gone through a lot of growth and movement. I also want to get more marketing and ecommerce experience.
Andrew: First, I wanted to see what it was like to work for a start up company. I’ve worked for a massive media company in the middle of New York City, so getting a different type of company to work at with a different style and corporate culture was really important to me. Also getting used to doing something that is more tech business and less certainty on how the business would operate was really valuable to me.
Has anything surprised you so far about working here?
Annie: I’ve been pleasantly surprised about how helpful people have been here. I’ve reached out to people I don’t know and everyone is so willing to help out and make the time. It’s very collaborative. I’ve come from a more traditional corporate environment and the culture here is so different and fun. For example, I wrote this memo to recruit students for our focus group and I wrote it in business writing and the feedback I got was to make it more fun. I wasn’t used to that.
Andrew: Everyone has been really nice and forthcoming with their time, willing to explain things to me, which is really great.
Matt: How comfortable and welcoming people have been here. It’s great to not have to worry about that while also learning new work.
What are some of the things you’ve been working on so far?
Annie: My projects have been helping high school students through the college prep experience and doing some targeted marketing for all students based on their life stages. Instead of sending messages and communication to students based on seasonality, it’s much deeper. What’s relevant to a freshman will be different than what is relevant to a senior, so the messaging needs to be very targeted. Then the students are more engaged and they’ll come back more, which can lead to increased partnership opportunities.
Matt: I’ve been working on a project to help understand what happens when the warehouse gets backed up during our rush periods. It’s helpful to understand if things go wrong, what levers we need to pull to correct the issue. I’m building a model to understand when to take which action.
Since we are an education company, focused on learning – are any of you learning anything new these days?
Annie: I’ve wanted to learn how to make and edit videos. At school, we have this initiative around “Haas helping Haassies” where everyone can put in wishes in on what they want to do and other students look and see how they may be able to help grant these wishes. I got matched with a classmate who helped me.
Andrew: Learning how to drive again – I’ve driven once in the last eight years before coming here. Hey, I live in New York!
Why do you think internships are important for students?
Matt: In school, you have such an academic perspective – you learn a lot of theory and are always optimizing how to focus on grades and get that higher learning. When you leave that space, you enter into this world where you have to figure out what is important and what to focus on. Also, it helps you learn how to work with people and navigate through different groups.
Annie: It’s a great way to try something with very low risk and not have to worry about the long term implications as much; just go in with an open mind to try something new and see what can come from it. Companies, too, can see if these people would be good for full time employment.
Andrew: Well for MBA students, it’s important so you can apply what you learn. Also, I’m not necessarily going back to the industry I was in, an internship enables me to get my feet wet in something different.
What advice do you have for other college students looking for an internship?
Andrew: Coming from an MBA program, it seems easier since there is a big, formalized recruiting process. Also it helps to look around for companies you think are interesting and see who has opportunities, see who in your network can provide an introduction. Leveraging your network. Since the formalized recruiting programs were mostly for banking and consulting, a big part for me was using personal introductions to meet people in different spaces doing interesting things.
Matt: Proactive networking. Find people you think are doing interesting things, who are sharp and who you can learn from and go after any opportunities to work with them